Hello BBAites,

I hope, you guys must be preparing to leave the bricks building too soon but with a heavy heart, isn't it?

I hope the platform that I created in the name of Catch Communis would be our contact place apart from casual meetings some day in some corner of the world, facebook chats and so on...

I want you all to progress, keep learning and keep growing.

I wish to see you all once and for one more time in the BBA premise some day soon.

Wish you all good luck for your bright future with happy memories, laughs, cuddles, fights, love, care and what not you must have shared.

Be in touch.

Questionnaire

QUESTIONNAIRE:

A Questionnaire is a research instrument consisting of a series of questions and other prompts for the purpose of gathering information from respondents. Questionnaire is often designed for statistical analysis of the responses.

QUESTIONNAIRE CONSTRUCTION:

Question Types:

A Questionnaire consists of a number of questions that the respondent has to answer in a set format. A distinction is made between open-ended and closed-ended question. An open-ended question asks the respondent to formulate his/her own answer, whereas a closed-ended question has the respondent pick an answer from a given number of options. The response options for a closed-ended question should be exhaustive and mutually exclusive. Four types of response scales for closed-ended questions are distinguished:

• Dichotomous: where the respondent has two options
• Nominal-polytomous: where the respondent has more than two unordered options
• Ordinal-polytomous: where the respondent has more than two ordered options
• Continuous: where the respondent is presented with a continuous scale

Question Sequence:

1. Screens: are used as a screening method to find out early whether or not someone should complete the questionnaire.
2. Warm-ups: are simple to answer, help in capturing interest in the survey.
3. Transition: are used to make different areas flow well together.
4. Skips: are used in situation where answers are like, "If YES, then answer question 5. If NO, then answer question 8. 
5. Difficult: are used at the end when the respondent is in 'response mode'. 
6. Classification: are used at the end because they can feel like personal questions which will make respondent uncomfortable and not willing to finish survey. 

Basic rules for Questionnaire to Construct:

• Use statements which are interpreted in the same way by all respondents.
• Use statements where persons that have different opinions or traits will give different answers.
• Think of having an "open" answer category after a list of possible answers.
• Use positive statements and avoid negatives or double negatives.
• Do not make assumptions about the respondent.
• Use clear and comprehensible words.
• Use correct spelling, grammar and punctuation. 
• Avoid question having two questions.
• Questions should not be biased.

Analysis

After getting data through Qustionnaire, you have to analyse the data and interpret the data. Take out the percentage of the responses based on the responses. Convert those statistical data into word form while writing a Report based on your Questionnaire and findings.

In a Report Writing, you have to include the given points,

1. Title Page
2. Cover Page
3. Acknowledgement 
4. Preface
5. Table of Contents
6. Introduction
7. Chapters 

          (Ch. 1. Topic information, data collection territory, respondents' information)

          (Ch. 2. Data analysis, percentage analysis, conclusion)

     8.  Sample Questionnaire

     9.  Bibliography

    10. All 50 filled in Questinnaires

*YOU HAVE TO MAKE PPT FROM YOUR REPORT.

*YOU HAVE TO MAIL COPY OF REPORT WRITING AND PPT BY MIDNIGHT OF 23rd NOVEMBER, 2013.

*YOU WILL MAIL YOUR SUBMISSION ON: crt2bba@gmail.com

*THOSE WHO FAIL TO MAIL BY DEADLINE WILL NOT BE CALLED FOR PRESENTATION AND YOU WILL BE CONSIDERED FAIL FOR CRT 2 EXAM.

          

Format of Questionnaire

1. QUESTIONNAIRE

2. TOPIC

3. The information gathered is strictly for academic purpose.

4. Note/ Instruction: (Specific instruction how the respondent has to respond)

5. Personal details of the respondent:
   Name:
   Address:
   Phone no.:
   Email ID:
   (Other variables according to the need of your topic and theme)
   Religion/Caste:
   Education:
   Status:
   Mother Tongue:
   Medium of Instruction at School/College level:
   Income Group:
   Age Slab:
   Gender:
6. Questions:
7. Name: (of respondent)
    Date:
    Signature: (of respondent)

An Important announcement...

Hello Friends,

I, Tanmay Naik, will solve all your queries and revise the entire syllabus again after your first paper.
Hopefully, I will see you all by 12:30 pm at the college in our regular class room.
I will be waiting for you all and I will be explaining Time Management and Goal Setting too while revising the entire syllabus for tomorrow.

Your valuable and genuine suggestions and problems are welcome.

Yours,
Tanmay Naik

Hello friends,

I hope these will do for your exam tomorrow.
Netiquettes, Presentation Skills, paralanguage and body language are their in your book.
I, personally, wish a very good luck to all of you.
All The Best and Enjoy the Exam.

Yours,
Tanmay Naik

Business Etiquettes

Ours is a country full of multiculturalism. People have their different ways of dealing with people. Specially Business people are mixed class who follow some of the formal ways of Etiquettes in Business communication.
 1. Meeting and Greeting: Meeting and Greetings differ according to age, position and caste too at times. Normally, people close their palms under their chin and bow down as a matter of respect for elders. They may bow down to their superiors also as a matter of respect.

 2. Names and Titles: Use the last name of a person after using Mr or Miss. If the person, academically, have acquired some doctoral degree, then he/she should be called with the specific title.

 3. Business Attire: A male is expected to wear a formal plain or single lined yet bright colour shirt and a dark trousers. Suit is also expected but at times some light weight blazer can do. For a lady, both types, western formal and Indian formals are expected. Western formals, a shirt with a trouser and an Indian formals i.e. a salwar suit must resemble formal and a saree.

 4. Dining and Entertaining: Normally, it is a trend that in the name of business meeting, clients are offered Business lunch. Business lunch allows a bit of informality in a business meetings. Business lunch creates the company's status and allows a bit freedom of interaction. If the business communication continues till late evening then it is expected that the host company schedule the dinner at the boss's place or some where out. For the entertainment purpose, the client may like to have some drinks or some travelling around or a glance to cultural objects to entertain themselves.

 5. Business Cards: It is always expected that after the lunch or business meetings, both parties offer their business card with their right hand and name should be read clearly up.