Difference between Talk, Speak and to Communicate

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Syllabus - Business Communication

BBA Programme

Faculty of Commerce

The Maharaja Sayajirao University of Baroda

First Year BBA - Semester I

Business Communication - Code : S-105

Unit - 1   UNDERSTANDING COMMUNICATION

1. Definition and role of communication
2. Basics of Communication
3. Process of and Barriers to Communication
4. Characteristics of Communication
5. Types and Modes of Communication
6. Business Communication

Unit - 2   BUSINESS WRITING

1. Essentials of Communication
2. Preparatory steps for Business Writing

• Sources and Methods of Data Collection
• Preparing Questionnaires and Interview Sheets

     3.  Interpreting, Analyzing and Representing Verbal and Visual Information

     4.  Writing Effective Business Messages

• Memos
• Notice, Agenda and Minutes
• Circulars
• Business Letters - Inquiry and Replies, Order and Replies, Complaint and Replies

Unit - 3   BUSINESS WRITING II

1. Report Writing
2. Job Application
3. Technical Proposals
4. Communication through Technology

Unit - 4   SOFT SKILLS

1. Business Ethics and Etiquettes
2. Netiquettes
3. Body Language
4. Paralanguage
5. Presentation Skills
6. Goal Setting
7. Time Management
8. Negotiating Skills

Hello,

Welcome to the blog Catch Communis.
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All The Best.

From,
Dr Anshu Surve
Mrs Shilpa Dharmadhikari
Mr Tanmay Naik